Interview Q&A
How long have you been in business?
Grotto's Tool Works was started in 1999.
What is your primary product or service?
Grotto's Tool Works makes and manufactures a unique patented device which cleans (scrapes) the return side of a conveyor belt, thereby removing any material that clings to the return side of the belt.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Purchased the product line from a company I worked for.
How do you differentiate yourself from other businesses in your category and area?
No other belt cleaners have our design's capabilities of long lasting tungsten carbide cleaning elements, ease of installation, self adjustment, and conforming to your belt's shape or condition.
How many locations do you have and do you have plans to expand?
Three. No active plans for 4th.
Provide detailed directions to your location
We're located at 102 Ramblewood Lane, Greenville, SC 29615.
What type of payments do you accept?
U S dollars, check, cash, or money order.
Which areas do you service?
World wide - Most recent orders were sent to Singapore and New Zealand.
Who owns your company or runs daily operations?
Richard Grotto
What are your hours of operation?
8AM 'til 6PM Monday through Friday.
What is the best compliment anyone can give you?
One of our customers said, "When we install Bearwhip conveyor belt cleaners, we're not just getting new belt cleaners, we're getting cleaner belts!"